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Contact The Tracking Co

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How we can help

We read every message ourselves.

Small team. Direct line. No bots sorting your emails into folders.

  • Quote and pricing questions
  • Fleet tracking consultations
  • Technical and platform support
  • Installation guidance
  • Billing and account queries
Or reach us directly
WhatsApp 083 399 9937
Call office 021 330 5408
Hours Mon–Fri · 08:00–17:00
+27
We reply within one business day
01 · Quick answers

Before you ask, answered.

Do you offer installation in Cape Town?

Yes — our own mobile technician installs hardwired devices at your home, office or yard across Cape Town: R550 a vehicle, with travel included anywhere in Cape Town, and two or more vehicles quoted per job. OBD Mini trackers are plug-and-play and need no installation at all. Elsewhere in South Africa we arrange an independent installer where one is available; it costs more and takes longer, because stock is held in Cape Town and has to ship first.

How long does it take to get set up?

OBD Mini devices are live within minutes of plugging in. In Cape Town, hardwired installs can sometimes be done the same day during office hours, so WhatsApp us to check; otherwise they are booked within two working days, or the first open slot after that. Elsewhere, timing comes down to installer availability, so ask us when you request your quote. Once it is fitted, platform access is activated immediately — you'll be tracking the same day.

Can I add more vehicles later?

Yes, any time. You can order additional devices and add them to your account yourself — no waiting on us to action it. Each device runs on its own monthly or annual subscription, and bulk fleet pricing is available if you're adding 5 or more.

What happens if I want to cancel?

Just let us know — we ask for 30 days' notice. There are no contracts and no cancellation fees. Your subscription stops at the end of the notice period. There is no contract to pay out, and no device to hand back or have removed.

Ready to start tracking?

Hardwired trackers from R769. Subscriptions from R50 a month. No contracts, no setup fee, no surprise upgrades.

Get my quote → Or call the office on 021 330 5408, or WhatsApp 083 399 9937.