The tracker loses power
The tracker sends a PowerCut alert and keeps reporting from its backup battery. The control room phones you to confirm. If it's a theft, recovery starts. If it's a flat battery or a workshop visit, nothing more happens.
SVR · Optional add-on
Stolen Vehicle Recovery South Africa
An optional add-on to your tracking. A 24/7 control room watches your tracker for power-disconnect alerts, and recovery agents respond if your vehicle is stolen. R44/month or R480/year, no contract.
- 24/7 control room
- No contract
- R44/month
- Cancel anytime
01 · What it is
What does SVR do, and what doesn't it do?
Stolen Vehicle Recovery (SVR) puts a 24/7 control room and recovery agents behind your tracker. The Tracking Co delivers it with Afrisist, a licensed South African vehicle recovery and armed response company. Tracking shows you where the vehicle is. SVR is who responds.
- Watches for PowerCut alerts, 24/7 A PowerCut alert fires when the tracker loses vehicle power, an early sign it has been cut out. The control room watches for it around the clock.
- Phones you to confirm When a PowerCut alert comes in, the control room calls you. Recovery starts once the theft is confirmed.
- Takes your call at any hour Stolen or hijacked? You call the 24/7 emergency number you receive when SVR is activated.
- Sends recovery agents On a confirmed theft, Afrisist dispatches recovery agents, who use the tracker’s live location and work with SAPS.
- It does not watch where the vehicle goes Movement, ignition, geofence, and speed alerts come to you in the app. The control room does not monitor them.
- It does not guarantee recovery No recovery service can. SVR gives you a trained team and a live location to work from.
- It does not work on the OBD Mini or Asset Tracker SVR needs a hardwired tracker: the 4G900L, FMC920, or FMC880.
02 · In a theft
What happens if your vehicle is stolen?
It starts one of two ways: the tracker loses power, or you report it.
You report a theft or hijacking
You call the 24/7 emergency number you receive when SVR is activated. The control room locates the vehicle on the tracker's live position and dispatches recovery agents, who work with SAPS. You're kept updated throughout.
Recovery is never guaranteed, by any provider. What SVR adds is a trained team acting on a live location, at any hour.
03 · Getting set up
How do you add SVR?
Fit a hardwired tracker
The 4G900L, FMC920, and FMC880 all support SVR. In Cape Town our own technician fits it at your door. Elsewhere, self-install or use your own auto electrician.
Add SVR to your subscription
R44/month or R480/year per device, on top of tracking. No minimum term. Remove SVR at any billing cycle and your tracking carries on unchanged.
Save the 24/7 number
On activation you receive the control room's 24/7 emergency number. Save it on your phone and share it with anyone who drives the vehicle.
04 · Pricing
One add-on. Two billing options.
Per device, per month. Add to any active TTC subscription.
Monthly
R44 /device/month
Cancel anytime.* No penalties.
Annual
R40 /device/month
Lower annual rate Billed R480/year. Best value for permanent fleet vehicles.
* 30 days' notice to cancel.
Tracking + SVR monthly
R94/device/month
Tracking + SVR annual
R85/device/month · R1,020/year
05 · Hardware
Three devices. All SVR-ready.
All hardwired TTC trackers support SVR out of the box. Buy the device once — no rental. Not sure which? Find the right SVR-ready tracker.
R769
Once-off · no rental
The everyday workhorse. Live GPS tracking, SVR-ready, relay-ready for engine cutoff. Best for single vehicles and small fleets.
SVR compatibleR999
Once-off · no rental
Advanced fleet device with built-in accelerometer. SVR-ready, relay-ready, with internal memory and detailed trip reports.
SVR compatibleR1,199
Once-off · no rental
Rugged and weatherproof. Hardwired directly to the battery. Built for farm vehicles, plant equipment, and harsh environments. SVR-ready.
SVR compatible Note OBD Mini is not SVR-compatible. The plug-in OBD device supports live tracking only. If you require SVR, a hardwired device is needed — the 4G900L at R769 is the most cost-effective option.
Add-on Engine cutoff relay — R199 once-off. Adds remote engine immobilisation. Compatible with the 4G900L and FMC920. The FMC880 connects to battery terminals only, so it can't drive a relay. No ongoing fee.
06 · Why TTC SVR
SVR that you can actually cancel.
No contract, no lock-in
SVR is month-to-month. Add it. Cancel it. The decision is always yours — no early exit fees, no minimum term, no penalty for leaving.
A licensed recovery partner
Recovery runs through Afrisist, a licensed South African vehicle recovery and armed response company with recovery agents nationwide, working with SAPS.
Works with your existing subscription
SVR layers onto your active TTC tracking subscription. Add or remove it at any billing cycle — no new account, no new contract, no admin.
One device, full coverage
Tracking and SVR run on the same hardwired unit, with engine cutoff as an option on the 4G900L and FMC920. No second device to buy for recovery.
07 · For your insurer
The service, in writing.
Insurers and brokers usually want two things before they accept a tracker: a description of the recovery service, and proof it was fitted. Both are covered.
PDF Download the SVR service overview. Two pages on what is monitored, how a theft or hijacking is handled, the terms of cover, and the ownership model — written for insurers. Stolen Vehicle Recovery — Service Overview (PDF) ↗
Fitment Certificate of Fitment on install. Once the tracker is fitted, The Tracking Co issues a certificate confirming the unit serial number, vehicle details, installation date, and active SVR status — submit it directly to your insurer or broker. Requirements differ between insurers, so confirm what your policy needs in writing first.
All service documents are on the documents page. Not sure what your policy needs? Use the device chooser.
08 · Common questions
SVR questions answered.
What is stolen vehicle recovery (SVR)?
Stolen Vehicle Recovery (SVR) is an optional add-on to The Tracking Co's GPS tracking, at R44 a month or R480 a year per device. It is delivered with Afrisist, a licensed South African vehicle recovery and armed response company. Afrisist's 24/7 control room watches your tracker for PowerCut alerts, which fire when the unit loses vehicle power. If your vehicle is stolen or hijacked, you call the 24/7 emergency number and recovery agents are dispatched, working with SAPS.
Does the control room watch my vehicle all the time?
No. The SVR control room watches for one thing: a PowerCut alert, which means the tracker has lost vehicle power. It does not watch the vehicle's movements. Movement, ignition, geofence, and speed alerts go to you in The Tracking Co app. If you see something wrong, you call the 24/7 emergency number and the control room takes it from there.
What happens when my vehicle is stolen?
Call the 24/7 emergency number you receive when SVR is activated. The control room confirms the theft with you, locates the vehicle using the tracker's live GPS position, and dispatches recovery agents who work with SAPS. You are kept updated throughout. Recovery is never guaranteed.
What happens when the tracker loses power?
The tracker sends a PowerCut alert and keeps reporting from its backup battery. The control room phones you to confirm whether it is a theft. A flat or disconnected vehicle battery triggers the same alert, so the call rules that out first. Recovery starts once the theft is confirmed.
Who runs the control room?
Afrisist, a licensed South African vehicle recovery and armed response company with recovery agents nationwide. The Tracking Co supplies the tracker, the platform, and your subscription. Afrisist runs the 24/7 control room and the recovery.
Is SVR compulsory with TTC?
No. SVR is entirely optional. You can subscribe to tracking only at R50 a month and add SVR whenever you choose, or never. The same no-contract model applies: add or cancel SVR at any billing cycle.
Which devices support SVR?
SVR is compatible with TTC's three hardwired trackers: the 4G900L (R769), FMC920 (R999), and FMC880 (R1,199). The OBD Mini plug-in device and the Asset Tracker do not support SVR. If you need SVR, the 4G900L is the most cost-effective option.
Can I add SVR to an existing subscription?
Yes. SVR can be added to any active TTC subscription on a hardwired tracker. Contact us via WhatsApp or email and we'll activate it and send you the emergency number. The monthly or annual SVR rate applies per device you want covered.
Does SVR work with engine cutoff?
Yes. The optional engine cutoff relay (R199 once-off) can be installed alongside the 4G900L or FMC920. It lets you immobilise the engine remotely from the TTC platform, which is useful during a confirmed theft. The FMC880 connects to the battery terminals only, so it cannot drive a relay.
Ready to start tracking?
Hardwired trackers from R769. Subscriptions from R50 a month. No contracts, no setup fee, no surprise upgrades.
Get my quote → Or call the office on 021 330 5408, or WhatsApp 083 399 9937.